Answer: Yes, we accept returns for most new, unopened items within 30 days of delivery. Due to safety regulations, we do not accept returns or issue refunds for hazardous materials, including smokeless gun powder and primers.
Answer: Due to the nature of our products, refunds are only issued in the following cases:
✔ If your order cannot be fulfilled due to stock issues
✔ If a product arrives damaged due to carrier negligence (proof required)
✔ If there was a mistake on our end
Refunds are processed within 5-7 business days and returned via the original payment method.
🚫 Due to safety regulations, smokeless powder and primers cannot be returned once shipped.
Answer: 📦 Standard Shipping Rate: $45🚀 FREE SHIPPING on ALL ORDERS! Thanks to sponsorships from our payment providers, your shipping costs are covered 100% when you use our preferred payment methods!
Answer:✅ Yes! We ship across Canada and all parts of the U.S. using Purolator Logistics & Risk-Free Logistics. No matter where you are, we ensure safe and reliable delivery.
Answer: To ensure secure, fast, and hassle-free transactions, we accept:
✔ INTERAC e-Transfer – Instant and safe for Canadian customers
✔ Wire Transfer – A direct and secure bank-to-bank payment
✔ Western Union & MoneyGram – Trusted global payment solutions
We do not accept credit cards (explained below).
Answer: We understand that credit cards are a common payment method, but we have strong reasons for not accepting them:
🔒 Easy Refunds – Our accepted payment methods allow us to process refunds faster if needed, ensuring a smooth experience for you.
🤝 Sponsored Benefits – Some of our payment gateway providers sponsor us, which is why we can offer FREE shipping on all orders when you use these methods.
🚫 Security & Privacy – Credit card companies require storing sensitive data, increasing the risk of fraud and chargebacks. We prioritize secure and private transactions to protect you.
By choosing our preferred payment methods, you benefit from lower costs, faster processing, and free shipping!
Answer: ✅ Absolutely! Once your payment is confirmed, we process your order and provide your tracking number immediately via email. We don’t go silent—we keep you informed every step of the way.
Answer: We understand the importance of trust when shopping online. Here’s why you can order from us with complete confidence:
✔ Verified Business – Located at 7198 Rue Beaubien E, Anjou, Montreal, QC H1M 2Y2
✔ Trusted Shipping Partners – We work with Purolator Logistics & Risk-Free Logistics
✔ Instant Order Confirmation & Tracking – You always receive proof of purchase and tracking updates
✔ Responsive Customer Support – We are always available to answer your concerns
Still have questions? We’re happy to assist!
📧 Email: sales@reloadinghubontario.com
📍 Address: 7198 Rue Beaubien E, Anjou, Montreal, QC H1M 2Y2
Answer: Interac e-Transfer instructions will be provided at checkout. Follow the steps to send the payment directly from your bank account to ours. Click Here To Learn How
Answer: 🚚 Shipping Carrier: We ship all orders using Purolator Logistics & Risk-Free Logistics—trusted companies that go the extra mile to deliver your package safely, with no hidden fees. ⏳ Shipping Time: Orders are processed within 24-48 hours, and delivery typically takes 3-7 business days across Canada and the U.S.